Comments on: Orange unlimited Data package http://drrobevans.com/2007/02/15/orange-unlimited-data-package/ Sat, 10 Mar 2012 17:37:09 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: James Bateman http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-626 James Bateman Thu, 26 Jun 2008 09:22:41 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-626 Good effort my name sake! I called Orange and the cap was about to add it before he realised it was only for business accounts. So I asked politely and he spoke to the data team who simply by-passed the restriction. I'd say that is worth a few calls and a polite word here and there. It was all set up and working a fews minutes later :-) Thanks, James Good effort my name sake!

I called Orange and the cap was about to add it before he realised it was only for business accounts. So I asked politely and he spoke to the data team who simply by-passed the restriction. I’d say that is worth a few calls and a polite word here and there. It was all set up and working a fews minutes later :-)

Thanks,

James

]]> By: James http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-615 James Sat, 12 Apr 2008 16:15:24 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-615 Just a quick helpful bit of advice (potentially) - go to the orange website - http://www1.orange.co.uk/service_plans/paymonthly/services_price_guides.html download the PDF file - go to page 19 - mobile data packs. (at the moment) They advertise 250MB for £8 per month. It took 3 calls to orange to eventually get this, the first few times it was a simply not available on my account, only for business accounts etc. but when I eventually got it, it was over the weekend, the lines were very busy and I was put through to someone in the billing department who just wanted me off the phone. Not quite 1000mb but much better than 30mb! The package is £6.38 + Vat if this helps. Just a quick helpful bit of advice (potentially) – go to the orange website – http://www1.orange.co.uk/service_plans/paymonthly/services_price_guides.html download the PDF file – go to page 19 – mobile data packs. (at the moment) They advertise 250MB for £8 per month.
It took 3 calls to orange to eventually get this, the first few times it was a simply not available on my account, only for business accounts etc. but when I eventually got it, it was over the weekend, the lines were very busy and I was put through to someone in the billing department who just wanted me off the phone. Not quite 1000mb but much better than 30mb! The package is £6.38 + Vat if this helps.

]]> By: Nick http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-347 Nick Mon, 07 Jan 2008 09:15:13 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-347 Hi Tim... yeah I realise that but that's £20/month. Hi Old Bil... I am keeping my fingers crossed. Orange must realise by now how annoyed their customers are getting. Hi Tim… yeah I realise that but that’s £20/month.

Hi Old Bil… I am keeping my fingers crossed. Orange must realise by now how annoyed their customers are getting.

]]> By: Old Bill http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-346 Old Bill Sun, 06 Jan 2008 21:45:14 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-346 Have heard on the grape vine that there are some new Orange data tarrifs out in Febuary. Have heard on the grape vine that there are some new Orange data tarrifs out in Febuary.

]]> By: Tim http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-342 Tim Thu, 03 Jan 2008 00:29:48 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-342 You should use a PAYG Orange Sim Card for any Normal Internet Access via Orange's GPRS. Its 24/7 Completely Unrestricted Access and £5 for 7Days. email pendrgaon_supercow@hotmail.co.uk You should use a PAYG Orange Sim Card for any Normal Internet Access via Orange’s GPRS.

Its 24/7 Completely Unrestricted Access and £5 for 7Days.

email pendrgaon_supercow@hotmail.co.uk

]]> By: Nick http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-330 Nick Fri, 21 Dec 2007 09:39:57 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-330 God only knows. Orange customer services are hopeless. They have no idea about their GPRS access. I'll be moving over to T-mobile when my contract is up for renewal if nothing changes. I am so annoyed. I think I'll get unlimited access if I pay £8/month but I don't know whether to chance it. Nick God only knows.

Orange customer services are hopeless. They have no idea about their GPRS access.

I’ll be moving over to T-mobile when my contract is up for renewal if nothing changes. I am so annoyed.

I think I’ll get unlimited access if I pay £8/month but I don’t know whether to chance it.

Nick

]]> By: Old Bill http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-329 Old Bill Thu, 20 Dec 2007 18:49:07 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-329 Found the T&Cs for Oranges 30MB bundle. It just says that it is for 30MB of use. Orange World Monthly Access for pay monthlyThe Offer is an Orange World Monthly Access bundle (’the Offer’) which is available to new and existing Orange Pay Monthly customers from 28 may to 31 December 2007. The Offer provides 30 MB data browsing for £8 per month. Any usage beyond this limit during the month will be charged at your standard service plan rates. The offer is not to be used for other activities such, non-Orange internet based streaming services, voice or video over the internet, instant messaging, peer to peer file sharing, non-Orange internet based video. Should you exceed this limit or if such use is detected, notice may be given and Network protection controls may be applied to all services which Orange does not believe constitutes mobile browsing. This may result in, at Orange’s discretion, your inability to purchase the Offer, a reduced speed of transmission, suspension of data browsing services and/or suspension of your account. Any unused part of the bundle will not rollover to next month. The Offer is for use within the UK only. Any use outside of the UK will be charged at the relevant international rates. The Offer does not include event charges such as for ringtones or games (transport costs for these events are included). Usage within the Offer will not contribute to any rewards or other promotions offered by Orange from time to time. Orange reserves the right to amend or vary these terms or to withdraw the Offer at any time on reasonable notice. Downloading or applying for the Offer may result in the suspension or deletion of any previous data bundle (or data tariff) on your Device. Your application to use the Offer will be subject to Orange approval and compatibility with your current talkplan. You will be notified by text message once the Offer has been applied to your account. Until receipt of such confirmation sms your standard service plan rates shall apply. The Offer is also subject to the applicable Standard Network Terms which should be viewed at www.orange.co.uk. In the event if inconsistency between these terms and the Standard Network Terms the Standard Network Terms shall apply. The old Orange world unlimited package was withdrawn around May of this year. Just a point my data account allways says that I have 1000MB of anytime data GPRS use. It does not matter how much I use it it allways says I have 1000MB left. Has any one else who has the bundle found this ? Found the T&Cs for Oranges 30MB bundle. It just says that it is for 30MB of use.
Orange World Monthly Access for pay monthlyThe Offer is an Orange World Monthly Access bundle (’the Offer’) which is available to new and existing Orange Pay Monthly customers from 28 may to 31 December 2007.
The Offer provides 30 MB data browsing for £8 per month. Any usage beyond this limit during the month will be charged at your standard service plan rates. The offer is not to be used for other activities such, non-Orange internet based streaming services, voice or video over the internet, instant messaging, peer to peer file sharing, non-Orange internet based video. Should you exceed this limit or if such use is detected, notice may be given and Network protection controls may be applied to all services which Orange does not believe constitutes mobile browsing. This may result in, at Orange’s discretion, your inability to purchase the Offer, a reduced speed of transmission, suspension of data browsing services and/or suspension of your account.
Any unused part of the bundle will not rollover to next month.
The Offer is for use within the UK only. Any use outside of the UK will be charged at the relevant international rates.
The Offer does not include event charges such as for ringtones or games (transport costs for these events are included).
Usage within the Offer will not contribute to any rewards or other promotions offered by Orange from time to time.
Orange reserves the right to amend or vary these terms or to withdraw the Offer at any time on reasonable notice.
Downloading or applying for the Offer may result in the suspension or deletion of any previous data bundle (or data tariff) on your Device.
Your application to use the Offer will be subject to Orange approval and compatibility with your current talkplan. You will be notified by text message once the Offer has been applied to your account. Until receipt of such confirmation sms your standard service plan rates shall apply.
The Offer is also subject to the applicable Standard Network Terms which should be viewed at http://www.orange.co.uk. In the event if inconsistency between these terms and the Standard Network Terms the Standard Network Terms shall apply.

The old Orange world unlimited package was withdrawn around May of this year. Just a point my data account allways says that I have 1000MB of anytime data GPRS use. It does not matter how much I use it it allways says I have 1000MB left. Has any one else who has the bundle found this ?

]]> By: drrobevans http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-323 drrobevans Wed, 12 Dec 2007 17:18:34 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-323 hmm..what's happened to the £8 a month unlimited access then? my usual usage is around 100mb, no where near the unlimited cap of 1gb. Has the offer gone completly now then Rob. I've no idea why I'm anonymous and I haven't the time to figure out why and fix it hmm..what’s happened to the £8 a month unlimited access then?

my usual usage is around 100mb, no where near the unlimited cap of 1gb.

Has the offer gone completly now then

Rob.
I’ve no idea why I’m anonymous and I haven’t the time to figure out why and fix it

]]> By: Nick http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-321 Nick Wed, 12 Dec 2007 10:35:12 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-321 I rang up to change my bundle to the £8/month contract since I'd tried changing it online twice but it didn't work (apparentely orange know about the issue). It's a bit annoying that the Orange reps don't know their own products! The bloke I spoke to agreed that the £8 contract gives you unlimited OW access 247 plus 30mb. I said well I don't go on OW I go on normal websites. He said that no allowance for that is given on the £5 contract and 30mb is given on the £8 contract. Well I've never been billed for access over evening and weekends (I have been billed for usage outside of those times). He couldn't answer me as to why that was (he didn't speak very good english so was difficult to talk to him to be honest). He said something about it being difficult to track OW versus general web access. Said I could try the £8 contract and I might not get billed for any usage but I'm not very happy with that. I am going to phone back and try to get someone else. Nick I rang up to change my bundle to the £8/month contract since I’d tried changing it online twice but it didn’t work (apparentely orange know about the issue).

It’s a bit annoying that the Orange reps don’t know their own products!

The bloke I spoke to agreed that the £8 contract gives you unlimited OW access 247 plus 30mb.

I said well I don’t go on OW I go on normal websites. He said that no allowance for that is given on the £5 contract and 30mb is given on the £8 contract.

Well I’ve never been billed for access over evening and weekends (I have been billed for usage outside of those times).

He couldn’t answer me as to why that was (he didn’t speak very good english so was difficult to talk to him to be honest). He said something about it being difficult to track OW versus general web access. Said I could try the £8 contract and I might not get billed for any usage but I’m not very happy with that.

I am going to phone back and try to get someone else.

Nick

]]> By: James http://drrobevans.com/2007/02/15/orange-unlimited-data-package/comment-page-1/#comment-319 James Tue, 11 Dec 2007 10:44:00 +0000 http://drrobevans.com/2007/02/15/orange-unlimited-data-package/#comment-319 I've just done the same Nick, I was on £5 a month evening and weekends but wanted to use it during the day. I rang through to a call centre and went for the £8 a month which gives 30mb. I'm not so sure it's unlimited though. I did try a contract with t-mobile which for £7.50 gives you unlimited any time which was fantastic, unfortunately I still have ages on my Orange contract and can't justify having both so I cancelled it within the 14 days. I'm a bit sceptical about running up a huge data cost as when 3g first launched on Orange you were given 3 months unlimited data usage which I took full advantage of, ended up with a bill for £985!!! Which was sorted out but still, data can rack up! Have you knowingly gone over the 30mb transfer and seen a bill yet? I’ve just done the same Nick, I was on £5 a month evening and weekends but wanted to use it during the day. I rang through to a call centre and went for the £8 a month which gives 30mb. I’m not so sure it’s unlimited though. I did try a contract with t-mobile which for £7.50 gives you unlimited any time which was fantastic, unfortunately I still have ages on my Orange contract and can’t justify having both so I cancelled it within the 14 days.

I’m a bit sceptical about running up a huge data cost as when 3g first launched on Orange you were given 3 months unlimited data usage which I took full advantage of, ended up with a bill for £985!!! Which was sorted out but still, data can rack up! Have you knowingly gone over the 30mb transfer and seen a bill yet?

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